FATMASARI, F. ANALISIS PELAYANAN PRIMA (SERVICE EXCELLENT) PADA PT. XYZ CABANG MAKASSAR DALAM PENINGKATAN KEPUASAN PELANGGAN. AkMen JURNAL ILMIAH, [S. l.], v. 5, n. 4, 2008. Disponível em: https://e-jurnal.nobel.ac.id/index.php/akmen/article/view/260. Acesso em: 1 oct. 2025.