Analisis Sistem Informasi Akuntansi terhadap Efektivitas Pencatatan Pendapatan Kamar dan Pengelolaan Kas pada Hotel Four Points by Sheraton Makassar
DOI:
https://doi.org/10.37476/malomo.v3i2.5290Keywords:
Sistem Informasi Akuntansi, SAP, Pendapatan Kamar, Pengelolaan Kas, HotelAbstract
Sistem informasi akuntansi merupakan komponen krusial dalam mendukung keandalan pencatatan pendapatan dan pengelolaan kas di industri perhotelan modern. Penelitian ini bertujuan untuk menganalisis efektivitas penerapan sistem SAP dalam mencatat pendapatan kamar dan mengelola kas pada Hotel Four Points by Sheraton Makassar. Penelitian menggunakan pendekatan kualitatif deskriptif dengan strategi studi kasus, melalui wawancara mendalam, observasi lapangan, dan analisis dokumentasi sistem. Hasil penelitian menunjukkan bahwa SAP mampu mencatat transaksi secara real-time dan akurat, meningkatkan efisiensi pengelolaan kas melalui fitur audit trail, serta diterima secara positif oleh pengguna setelah tahap adaptasi sistem. Temuan ini menegaskan bahwa keberhasilan implementasi sistem informasi akuntansi sangat dipengaruhi oleh persepsi kebermanfaatan dan kemudahan penggunaan teknologi. Penelitian ini memberikan kontribusi terhadap pemahaman teoritis tentang adopsi teknologi dalam konteks layanan perhotelan serta menawarkan rekomendasi praktis bagi manajemen dalam mengoptimalkan fungsi akuntansi digital.
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